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Agenas

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1 Configuration

1.2 Plugin Configuration

Plugin settings are available under

Admin >  Settings > Plugin Manager > Agenas- Settings. 
  • Please flag “agenas” to enable the plugin
  • insert the “from” email address
  • insert the “to” email address (Agenas’ email address)

1.3 Plugin Removal

To remove the plugin go to 

settings  > plugin manager
  1. Click “Deactivate”
  2. Click “Uninstall”
  3. Click “Plugin Purge”

1.4 Reinstalling and updating the Plugin

To update or reinstall the plugin 

  1. Follow the uninstall procedure
  2. Go to:
Settings > System Configuration > Advanced > click “Clear Twig Cache”

2 Using Agenas plugin

2.1 Creating a Customer Satisfaction test. 

The plugin lets you use the Customer Satisfaction test to enable users to send a copy of their questionnaire to Agenas. 

Please add a regular Forma Lms test. Add the description and, in the bottom left area, you will find a checkbox. Flag the “gradimento” checkbox to enable using the test as an ECM  Customer Satisfaction test. 

Then insert the 5 questions requested by Agenas. All of them need to be SC questions. You should also inser an ET (extended text) question to let users insert some examples of commercial bias, and a TL (title) element  to tell users that in the following screen they will be able to send the test to Agenas. 

Question 5 is the one where you should insert the reference to the sponsor, if applicable. 

Remember: even if there is no right or wrong question, you are still supposed to insert a “correct” answer. 

Please remember to set a “0” passmark (in the score management section)

Also remember (test option)  to: 

  • not to show the score at the end
  • not to show the automatic test information 

That’s all. 

2.2 What the user will see

After completing the test, the user will be prompted this screen, with the preselected “no”. He is supposed to click on “conferma registrazione del test”. 

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